KASIBITE

Request deletion of your account

You can request the deletion of your KasiBite account and personal information that does not need to be retained by law.

How to submit your request

Open KasiBite in your web browser using the button below. You do not need to reinstall the Android app.
Sign in with the account you want deleted.
Customers: open My Profile, then Request account deletion.
Restaurant owners and delivery partners: open your dashboard and choose Request Account Deletion.
Confirm the request. It will be recorded securely for an administrator to review.

Open KasiBite

What happens next?

KasiBite reviews your request and may contact you at your account email to verify your identity or resolve outstanding orders, refunds or payouts. Submitting a request does not immediately delete the account.

Account details and saved personal information can be deleted where eligible. Some transaction, financial, tax, fraud-prevention or dispute records may need to be kept for lawful purposes.

If you cannot sign in, use the Contact Us option in the KasiBite website menu and specify that you are requesting account deletion. Do not send your password.

Updated 13 October 2026. This page describes how to submit a deletion request, not immediate deletion.